
FRAME 02
Separate different forms
Record an item separately when its form or visible condition differs. This supports a conversation without assigning a load class.
A useful profile does not need an invented commercial class. Record the ordinary item name, unit count, visible packed form and questions to ask later.


Record an item separately when its form or visible condition differs. This supports a conversation without assigning a load class.

Wrap condition, fragile areas or handling concerns are facts or questions—not approval that the goods can be accepted.
These prompts organise information only. They do not determine service suitability, availability or acceptance.
Next, record access and the handoff point without assuming pickup is available.
Review pickup information↗